Privacy Policy

1. Data we collect

Account data: name, email, phone, and (if you sign in with Google) your Google profile name and avatar.

Order data: items purchased, shipping address, payment status, and order history.

Technical data: IP address, device/browser information, and cookie identifiers (see our Cookie Policy).

We do not store full card numbers. Payments are processed by our payment providers (e.g. Bank of Georgia, Stripe).

2. How we use your data

To create and manage your account and process, fulfil, and deliver your orders.

To communicate with you about orders, support requests, and, where you have consented, marketing.

To prevent fraud, ensure security, comply with legal obligations, and improve our products and service.

3. Legal bases

We process data to perform our contract with you (orders/account), for our legitimate interests (security, service improvement), to comply with law, and — for marketing and non-essential cookies — with your consent.

4. Sharing

We share data only with service providers acting on our behalf: payment processors, delivery/courier partners, email and hosting providers, and analytics. We may disclose data where required by law. We do not sell your personal data.

5. International transfers

Some providers may process data outside Georgia. Where they do, we take reasonable steps so your data remains protected consistent with applicable law.

6. Retention

We keep order and accounting records for as long as required by law and for legitimate business purposes; account data is kept while your account is active. You may request deletion (see below).

7. Your rights

Subject to applicable law you may access, correct, delete, or port your data, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, email [SUPPORT_EMAIL].

8. Security

We use appropriate technical and organisational measures (encryption in transit, hashed passwords, access controls). No method of transmission or storage is 100% secure.

9. Children

This website is not directed to children under 16, and we do not knowingly collect their data.

10. Changes & contact

We may update this policy; the “last updated” date shows the latest version. Questions: [SUPPORT_EMAIL].